Contact Aarcade Support

Please click this link for customisation information.

Please review the FAQs before contacting Aarcade Support. These articles provide answers to the majority of pre-purchase questions that are submitted to us via this form.

If you are waiting for delivery of your order, please review the article I have not received confirmation or delivery of my order before contacting Aarcade Support.

This is a theme enquiry
Before contacting support, please make sure that you have read all of the getting started article, as it provides a complete introduction to your theme and answers the majority of enquiries submitted to us via this form.

This is a template enquiry
Before contacting support, please make sure that you have read all of the installation instructions provided on the template product page or in the readme.html file of your download.

This is a theme enquiry
Before contacting support, please work through the entire article I think my Big Cartel theme is broken as solutions to the majority of issues submitted to us via this form can be quickly fixed by doing so.

This is a template enquiry
Before contacting support, please work through the entire article I think my Big Cartel page template is broken as solutions to the majority of issues submitted to us via this form can be quickly fixed by doing so.

You must have an active Domain & Email For Big Cartel subscription to have access to Aarcade's domain and email management services. You can purchase this service in our shop.